Returns & Exchanges

We are 100% committed to making you happy. We check every order by hand before it goes out to make sure you get the best. If you have a issue with your order we are here to help.  

The Blanc Space Guarantee

If you discover a fault on any item(s) which you have received, please take a picture of the defect, and send this to us along with a short description of the issue. We will get back to you within 1 business day 

To create a Return/Exchange

1. Read our Return & Exchange policy below. 

2. Download our Return/Exchange form > PRINT LABEL & INSTRUCTIONS. 

3. Send the item back to us

Return Policy

• Please ship your return/exchange within 30 days of delivery. 
• Item(s) must be unused and with the original packaging
• Returns/exchanges on customized item(s) are no problem, you will not be charged a processing fee.
• Any shipping fee's paid on an order will not be refunded.
• Please allow 5-15 business days for your return/exchanges to be processed.
• If you are based in the UK, please use the free return/exchange label attached to the return/exchange form to return/exchange your item(s).
• For customers outside the UK, customers are responsible for return shipping expenses.

Exchange Policy

If your sending for an exchange, when we receive your item, you will be emailed a code. that allows you to order the new item on our website free of charge (does not include shipping fees).