We are 100% committed to making you happy. We check every order by hand before it goes out to make sure you get the best. If you have a issue with your order we are here to help.
The Blanc Space Guarantee
If you discover a fault on any item(s) which you have received, please take a picture of the defect, and send this to us along with a short description of the issue. We will get back to you within 1 business day
To create a Return/Exchange
1. Read our Return & Exchange policy below.
2. Download our Return/Exchange form > PRINT LABEL & INSTRUCTIONS.
3. Send the item back to us
- Please ship your return/exchange within 30 days of delivery.
- Item(s) must be unused and with the original packaging
- Returns/exchanges on customized item(s) are no problem, you will not be charged a processing fee.
- Any shipping fee's paid on an order will not be refunded.
- Please allow 5-15 business days for your return/exchanges to be processed.
- If you are based in the UK, please use the free return/exchange label attached to the return/exchange form to return/exchange your item(s).
- For customers outside the UK, customers are responsible for return shipping expenses.
If your sending for an exchange, when we receive your item, you will be emailed a code. that allows you to order the new item on our website free of charge (does not include shipping fees).