Free Shipping on orders over £30

60-Day Money Back Guarantee

UP TO 50% OFF EVERYTHING

Use code:

MYSTERY

FAQ'S

What countries do you ship to?

We currently ship to the United Kingdom, United States, Europe, Canada & Australia. To enquire about shipping to a different destination, please contact us.

How long will it take to receive my order?

Fast Order Dispatch: We pride ourselves on our efficiency! 99% of our orders are dispatched within 1-2 business days from the time of order placement.

Shipping Confirmation: You will receive a confirmation email to the address provided during checkout once your order is on its way. If you used Apple Pay, the email will be sent to the address associated with your Apple Pay account.

Estimated Delivery Times:

Please choose your preferred shipping method at checkout. Below are the estimated delivery times for each option:

  • United Kingdom - 1 to 2 Days
  • United States - 2 - 4 Days with DHL, or 5-10 Days with USPS
  • Europe - 4 - 10 Days
  • Rest of the World - 6 - 10 Days

Important: The mentioned time frames are based on WORKING days and exclude weekends and Bank holidays. Please consider this when anticipating your delivery.

Do you have warranty?

Our Warranty Coverage:

  • 12-Month Warranty: Every product you purchase from us is backed by a 12-month warranty, starting from the date of your purchase.

We appreciate your trust in us and are dedicated to making your experience with Blanc Space exceptional.

What is your Return/Exchange Policy?

At Blanc Space, we want you to be completely satisfied with your purchase. That's why we offer a 60-day money-back guarantee, giving you ample time to decide whether to keep, return or exchange your order.

To ensure a smooth return/exchange process:

  • Condition of Returned Items: Please return goods in a resalable condition. All items should be returned new and unused.
  • Exceptions: There are a few exceptions to our return policy. For more detailed information, please visit our Full Returns Page.
  • Return Labels: Please note that we do not provide prepaid return labels.

Special Note on Personalised Items:
We understand that personalized items are unique to each individual. While these made-to-order items are non-refundable (including personalized designs without a name/image), we value your satisfaction. If there’s an issue, don’t hesitate to contact our customer service team. We’re more than willing to offer a discount for a reorder of the correct product.

Your happiness is our priority, and we’re here to ensure your experience with Blanc Space is nothing short of exceptional.